Privacy Policy

Who we are

At HerbalMarkt, we undertake to process our customers’ personal data in such a way that they comply with our legal obligations and to make it clear to our customers what we do with their personal data. Some of the most important points of HerbalMarkt’s privacy policy are:

  • We do not sell your data to third parties.
  • We use data to provide great customer service. This includes customizing the information we share with you to ensure that it is relevant, useful and up-to-date.
Personal information we collect

We collect the following information:

  • Surname
  • Full address
  • Email-address
  • Phone number
  • Other information relevant to customer requirements
How we use your personal information

We need this information to understand your needs and provide you with better service, especially for the following reasons:

  • to maintain our relationship with you while you are a customer;
  • to process orders and provide you with agreed goods and services;
  • For billing, payment processing, account setup and maintenance;
  • We can use the information to improve our products and services to communicate with you, including to respond to requests / requests for information that you have submitted and / or to receive your feedback on our products and services;
  • We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you provided.
  • From time to time we may also use your information to contact you for market research purposes. We can contact you by email, phone or post. to investigate your complaints;
  • Provide evidence of any dispute or anticipated dispute between you and us;
How we share your personal information

We can share your personal data with:

  • Payment service providers who process your payment information on our behalf.
  • Couriers to help you deliver our products.
  • The Herbalife warehouse to fulfill your orders.
  • Herbalife headquarters to occasionally monitor our customer service for you.
What rights do you have to your data?

If you have an account on this website or have left comments, you can request an exported file of the personal information we hold about you, including any information you have provided to us. You can also request that we delete all personal data that we hold about you. This does not include any data that we need to keep for administrative, legal or security purposes.

Links to other websites

Our website may contain links to other interesting websites. However, once you have used these links to leave our website, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of information that you provide when you visit such websites, and these websites are not subject to this privacy policy. You should be careful and read the privacy policy of the website in question.


When visitors leave comments on the website, we collect the data displayed in the comment form as well as the IP address of the visitor and the string of the browser user agent in order to support spam detection. An anonymized string created from your email address (also known as a hash) can be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy can be found here: Once your comment has been approved, your profile picture will be visible to the public in the context of your comment.


We use reasonable security methods to protect the personal information we process, including standard Internet encryption technology (“SSL” or “Secure Socket Layer” technology) to encrypt personal information that you send to us through our websites. SSL uses a private key to encrypt data transmitted over the SSL connection. To verify that you are in a secure area of ​​the website before submitting personal information to us, please check the bottom right of your website browser to see if there is a picture of a closed padlock or an unbroken key.

Please note, however, that although we take suitable technical measures to protect the personal data you have provided, 100% secure transmission over the Internet cannot be guaranteed. Please note, therefore, that we cannot guarantee the security of personal data that you transmit to us over the Internet.

Update of this privacy policy

We review our privacy practices from time to time. We ask that you bookmark this page and check back regularly for updates to our privacy policy.

Contact us

For more information about this privacy policy in general or to file a complaint, please contact us at or find us on social media at @herbalmarkt