Terms and Conditions

1. Terms of Use

You understand and agree that the owner of this website will not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including, but not limited to, damages for lost profits, data or other intangible loss (even if this website became the owner advised of the possibility of such damage resulting from the use or inability to use the products and / or services, or from misuse of the products and / or services in a manner inconsistent with their intended use.

This agreement is made between HerbalMarkt.com and you. This agreement contains the legal terms and conditions governing your use of this website and your purchase and / or use of Herbalife merchandise.

Your use of this website, including all websites and all information, data, text, software, information, images, sounds or other materials (collectively the “Content”) contained therein, or your use or purchase of other offers confirms your acceptance of this Agreement assumes that you continue to comply with the terms and conditions of this agreement.

If you are not satisfied with the website or any other offer, your sole and exclusive remedy is to stop using the website or any other offer, unless expressly stated otherwise in Section 8 of this Agreement (complaints and return policy).

2. About HerbalMarkt.com

This website is owned and operated by the independent member of Herbalife, Serie Ruko. As Herbalife Independent Distributors, we are responsible for fulfilling all orders placed on our website. To contact us, please use the following:

E-Mail: info@herbalmarkt.com
Phone: (+1) 732-630-0599 

3. Trademarks and Copyright

All content is reproduced with permission from Herbalife International. The Herbalife name, logo, and all Herbalife trade names and trademarks are owned by Herbalife International of Amarica, Inc. and its affiliates. The brand names of the products are owned by Herbalife International of America, Inc.

4. Prices and VAT

Prices include VAT for orders from Germany and Spain. To orders from France and Austria the VAT will be added during checkout (respectively 10% and 7%). We reserve the right to change prices at any time without warning.

5. Shipping Costs

We apply a flat rate shipping cost and the shipping costs are shown separately at the checkout.

Our flat-rate shipping tax for Germany, Spain and Austria is € 4.95 per order.
Our flat-rate shipping tax for France is € 8.95 per order.

Shipping is free for orders over € 100!

6. Order Processing

All orders received and paid for by 6 p.m. Monday to Friday are processed on the same day. Orders placed after 6 p.m., on weekends or on public holidays will be processed and shipped the next working day. The normal delivery time is approx. 2-3 days.

7. Delivery time

We send our orders via the delivery company DPD. The normal delivery time is approx. 2-3 days*.

*Sometimes it can take a bit longer than usual due to the impact of the Covid-19 (Coronavirus) measures.

8. 30 Days Money-Back Guarantee

Herbalife guarantees the quality of all products that bear the Herbalife name and certifies that the products made for them meet the high requirements for freshness and purity for the customer. We are confident that our customers will find our products satisfactory in every way.

However, if for any reason you are not completely satisfied with any Herbalife product purchased from us as a Herbalife Independent Member, you may receive a partial or full refund within thirty (30) days from the date on which you received the product request us).

The refund will be made immediately to the payment method (PayPal or credit card) used for the purchase. This warranty does not apply to products that have been intentionally damaged or misused.

9. Damaged packages

If you find any damage to the packaging, report this immediately to the post office or another carrier and file a damage report. Do not check a damaged package! If you don’t notice the damage until you open the package and the damage is such that it was due to the handling of the post office or the shipping company, contact them and prepare a damage report. If a dispute with the post office or the carrier cannot be resolved, please contact us.

10. Weight loss and expected results from the product

Herbalife products are effective when combined with a calorie controlled eating plan. Weight loss depends on your weight loss motivation and your personal metabolism. Herbalife programs are based on, among other things, regular exercise, a balanced, healthy diet, adequate daily fluid intake, proper nutritional supplements and adequate rest.

Herbalife products are not designed to treat any disease or problem.

11. Payments

Payment is fulfilled when your order is placed and recorded.

We only accept secure payments through PayPal or Credit Cards.

12. Orders placed

It is not possible to change orders once they have been processed and paid for.

13. Personal use and resale

All products purchased are for personal use and for non-profit making purposes. When ordering, the buyer acknowledges this and guarantees that the products are intended for personal use and are not intended for resale to third parties.

14. Sign up for newsletter

With your registration you agree to receive the newsletter. You can unsubscribe at any time.

15. Changes

We reserve the right at any time:

– Modify the terms of this agreement.

– The website or other offers or parts of the website or other offers can be expanded, supplemented, changed or discontinued at any time at your own discretion.

Changes to this Agreement will take effect immediately upon notification which may be made available to you by email or by posting on the website. Your use of the website or any other offer after such notification will be deemed acceptance of such changes. Please review this Agreement periodically to ensure that you are familiar with the most current version.

The website or other offers can be extended, changed or discontinued in whole or in part at your own discretion. All improvements, additions or modifications to the website or other offers are subject to this agreement.